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BEGINNERCOURSE

Digital Project Management

Smooth processes and happy human relationships are key to managing effectively. Learn better ways to work with complexity so you can run projects like a pro.

Travis Gertz

Rachel Gertz

Taught by

Travis Gertz and Rachel Gertz

Intro to Digital Project Management

Intro to Digital Project Management

Lesson 01

Welcome to Digital Project Management!

Lesson 02

What is Digital Project Management

Lesson 03

Digital Project Lifecycle

Working With People

Working With People

Lesson 01

Working with People

Lesson 02

Internal Stakeholders

Lesson 03

External Stakeholders

Project Intake

Project Intake

Lesson 01

Project Intake

Lesson 02

Client Fit

Lesson 03

Red Flags

Project Setup

Project Setup

Lesson 01

Transitioning

Lesson 02

Initial Meetings

Lesson 03

Other Meetings

Meetings

Meetings

Lesson 01

What is a Meeting?

Lesson 02

Types of Meetings

Lesson 03

Status Meetings

Discovery and Research

Discovery and Research

Lesson 01

What is Discovery?

Lesson 02

How Long is Discovery?

Lesson 03

Get Paid for Discovery

Project Documentation

Project Documentation

Lesson 01

Documents in Project Management

Lesson 02

Project Briefs

Lesson 03

Contracts

Approaches and Methodologies

Approaches and Methodologies

Lesson 01

What is Waterfall?

Lesson 02

When to use Waterfall?

Lesson 03

Waterfall Do's and Don'ts

Scoping

Scoping

Lesson 01

What is Scope?

Lesson 02

How to Scope Effectively

Lesson 03

Build the Right Thing

Prioritization

Prioritization

Lesson 01

What is Prioritization?

Lesson 02

Analyzing Urgency Impact Effort

Lesson 03

Impact vs Effort

Estimation

Estimation

Lesson 01

What is Estimation?

Lesson 02

When to Estimate

Lesson 03

Who Estimates?

Scheduling

Scheduling

Lesson 01

What is a Schedule?

Lesson 02

When Should You Schedule?

Lesson 03

How to Set Up a Schedule?

Risks + red flags

Risks + red flags

Lesson 01

Risks and Red Flags

Lesson 02

Positive vs Negative Risk

Lesson 03

What are Risks?

Change management

Change management

Lesson 01

What is Change Management

Lesson 02

Types of Change Control

Lesson 03

Types of Natural Change to Manage

Continuous improvement

Continuous improvement

Lesson 01

What is Continuous Improvement?

Lesson 02

How to Incorporate Continuous Improvement

Lesson 03

Future Phases

Putting it all together

Putting it all together

Lesson 01

Putting it all Together

Lesson 02

Your Growth Path

Lesson 03

How to Grow Your Path

Get access to Digital Project Management

Practical, go-at-your-own pace learning, with help from our industry experts and experienced teachers
Projects and code that you can alter and include in your own sites and portfolio
Resources to get you started and going post-course

Your instructors

Travis Gertz

Travis Gertz

Teacher

Rachel Gertz

Rachel Gertz

Teacher

Course structure

Chapter 01

Intro to Digital Project Management

Lesson 01
Welcome to Digital Project Management!
Lesson 02
What is Digital Project Management
Lesson 03
Digital Project Lifecycle
Lesson 04
Why is Project Management Important?
Lesson 05
Why Digital is Different
Lesson 06
Skillset versus Role
Lesson 07
The Pillars of Project Management
Lesson 08
Course Projects

Chapter 02

Working With People

Lesson 01
Working with People
Lesson 02
Internal Stakeholders
Lesson 03
External Stakeholders
Lesson 04
Stakeholder Alignment
Lesson 05
Alignment Scripts
Lesson 06
Empathy
Lesson 07
Stakeholder Roles
Lesson 08
Communication Styles
Lesson 09
Communication Channels
Lesson 10
Empathy Mapping

Chapter 03

Project Intake

Lesson 01
Project Intake
Lesson 02
Client Fit
Lesson 03
Red Flags
Lesson 04
Client Matrix
Lesson 05
Project Brief Overview
Lesson 06
Tiny Bio goals
Lesson 07
Project Brief Red Flags
Lesson 08
Brief Review
Lesson 09
Evaluating Tiny Bio
Lesson 10
Most Projects Fail

Chapter 04

Project Setup

Lesson 01
Transitioning
Lesson 02
Initial Meetings
Lesson 03
Other Meetings
Lesson 04
Onboard Stakeholders
Lesson 05
Project Setup
Lesson 06
Choosing Tools
Lesson 07
Notion Setup
Lesson 08
Process Tool Tips

Chapter 05

Meetings

Lesson 01
What is a Meeting?
Lesson 02
Types of Meetings
Lesson 03
Status Meetings
Lesson 04
Info Meetings
Lesson 05
Problem Solving Meetings
Lesson 06
Decision Making Meetings
Lesson 07
Team Building Meetings
Lesson 08
Creative Meetings
Lesson 09
Meeting Formats
Lesson 10
Before the Meeting
Lesson 11
During the Meeting
Lesson 12
After the Meeting
Lesson 13
Tips For Better Meetings

Chapter 06

Discovery and Research

Lesson 01
What is Discovery?
Lesson 02
How Long is Discovery?
Lesson 03
Get Paid for Discovery
Lesson 04
How to Run a Kickoff
Lesson 05
How to Position Research
Lesson 06
How to Facilitate Research
Lesson 07
Research Hub
Lesson 08
Vet Initial Assumptions

Chapter 07

Project Documentation

Lesson 01
Documents in Project Management
Lesson 02
Project Briefs
Lesson 03
Contracts
Lesson 04
Statement of Work
Lesson 05
How to make a Statement of Work
Lesson 06
Contract Example
Lesson 07
Project Plans
Lesson 08
Project Plan Formats
Lesson 09
Tiny Bio Project Plan
Lesson 10
Requirements
Lesson 11
Weekly Updates
Lesson 12
Communication Plan
Lesson 13
Communication Plan In Action

Chapter 08

Approaches and Methodologies

Lesson 01
What is Waterfall?
Lesson 02
When to use Waterfall?
Lesson 03
Waterfall Do's and Don'ts
Lesson 04
What is Agile?
Lesson 05
When to use Agile?
Lesson 06
Tiny Bio Agile
Lesson 07
Scrum Rituals
Lesson 08
Scrum Work
Lesson 09
Scrum Roles
Lesson 10
Scrum Example
Lesson 11
Kanban
Lesson 12
What is Hybrid?
Lesson 13
When to use Hybrid?
Lesson 14
Which Method for Tiny Bio?

Chapter 09

Scoping

Lesson 01
What is Scope?
Lesson 02
How to Scope Effectively
Lesson 03
Build the Right Thing
Lesson 04
What are Requirements?
Lesson 05
Understanding Requirements
Lesson 06
How to Gather Requirements
Lesson 07
Scope Spectrum
Lesson 08
Scoping Example
Lesson 09
Documenting Requirements
Lesson 10
Requirements Document
Lesson 11
Requirements Document Example
Lesson 12
Avoiding Scoping Pitfalls
Lesson 13
What is Scope Creep?
Lesson 14
Why does Scope Creep Happen?
Lesson 15
Who is Responsible for Scope Creep?
Lesson 16
Four Types of Scope Creep
Lesson 17
Business Creep
Lesson 18
Effort Creep
Lesson 19
Hope Creep
Lesson 20
Feature Creep
Lesson 21
Navigating Scope Creep
Lesson 22
The Sound of Scope Creep
Lesson 23
Practice Your Scripts

Chapter 10

Prioritization

Lesson 01
What is Prioritization?
Lesson 02
Analyzing Urgency Impact Effort
Lesson 03
Impact vs Effort
Lesson 04
Urgent vs Important
Lesson 05
Classify Urgency and Importance
Lesson 06
Triage Properities
Lesson 07
Minimum Valuable Product
Lesson 08
How to Prioritize for an MVP
Lesson 09
Small, Not Half Baked
Lesson 10
Prune Features
Lesson 11
Goals Alignmentt
Lesson 12
Outcomes, Not Features
Lesson 13
Evaluate Risks
Lesson 14
How to Evaluate MVP
Lesson 15
Prioritization Hacks
Lesson 16
Productivity for Self
Lesson 17
Prioritize Projects

Chapter 11

Estimation

Lesson 01
What is Estimation?
Lesson 02
When to Estimate
Lesson 03
Who Estimates?
Lesson 04
Top Down Estimation
Lesson 05
Bottom Up Estimation
Lesson 06
90th Percent Estimation Example
Lesson 07
90th Percentile
Lesson 08
Double Blind Estimation
Lesson 09
Pointing Poker Estimation
Lesson 10
How to Estimate Badly
Lesson 11
Laws and Fallacies
Lesson 12
Tips for Estimating
Lesson 13
How Eleven Estimates
Lesson 14
How Internal Teams Estimate Better

Chapter 12

Scheduling

Lesson 01
What is a Schedule?
Lesson 02
When Should You Schedule?
Lesson 03
How to Set Up a Schedule?
Lesson 04
Calendars
Lesson 05
Gantt Charts
Lesson 06
Milestones
Lesson 07
Before You Make a Schedule
Lesson 08
As You Schedule
Lesson 09
Consider Your Audience
Lesson 10
Adding Buffer
Lesson 11
Setting Checkpoints
Lesson 12
Review Your Schedule
Lesson 13
How to Adjust Your Schedule
Lesson 14
Set Expectations
Lesson 15
Timeboxing
Lesson 16
Sprint Iteration Schedules
Lesson 17
How Schedules Affect Sustainability
Lesson 18
Cost of Delay
Lesson 19
When Projects Drag
Lesson 20
Team Capacity
Lesson 21
Team Gantt Exercise
Lesson 22
Team Gantt Demo
Lesson 23
Sprint Iteration

Chapter 13

Risks + red flags

Lesson 01
Risks and Red Flags
Lesson 02
Positive vs Negative Risk
Lesson 03
What are Risks?
Lesson 04
What are Red Flags?
Lesson 05
Risk and Red Flag Categories
Lesson 06
Project Risk is Normal
Lesson 07
How to Identity Red Flags
Lesson 08
How to Plan for Risk
Lesson 09
Mitigate the Risk
Lesson 10
Mitigate Extreme Risk
Lesson 11
Mitigate Major Risk
Lesson 12
Mitigate Moderate Risk
Lesson 13
Mitigate Minor Risk
Lesson 14
Make a Contingency Plan
Lesson 15
How to do a Risk Analysis
Lesson 16
Risk Log Demo
Lesson 17
Refine Your Risk Analysis

Chapter 14

Change management

Lesson 01
What is Change Management
Lesson 02
Types of Change Control
Lesson 03
Types of Natural Change to Manage
Lesson 04
How to Setup Change Management System
Lesson 05
How to Set Expectations
Lesson 06
Gather Feedback
Lesson 07
Triage Requests
Lesson 08
Process Change
Lesson 09
Refine and Automate
Lesson 10
QA Testing
Lesson 11
Why QA is Important
Lesson 12
QA Pitfalls to Avoid
Lesson 13
How to Manage and Respond to Change
Lesson 14
Change Control Scripts
Lesson 15
Tips for Dealing with Feedback
Lesson 16
Tiny Bio Change Management Example

Chapter 15

Continuous improvement

Lesson 01
What is Continuous Improvement?
Lesson 02
How to Incorporate Continuous Improvement
Lesson 03
Future Phases
Lesson 04
How Future Work is Typically Handled
Lesson 05
How to Setup Future Phases
Lesson 06
Handoffs
Lesson 07
Intake to Project Setup
Lesson 08
Research to Design
Lesson 09
Content to Design
Lesson 10
Design to Development
Lesson 11
Launch to Project Close
Lesson 12
Team to Clients
Lesson 13
Improve Handoffs
Lesson 14
How to Offboard Close Project
Lesson 15
Retrospectives
Lesson 16
Project Close

Chapter 16

Putting it all together

Lesson 01
Putting it all Together
Lesson 02
Your Growth Path
Lesson 03
How to Grow Your Path
Lesson 04
Your Power in Project Management

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In partnership with Louder Than Ten, our Digital Project Management course takes you on a deep dive into better ways to work with humans and complexity. The aim? For you to run healthier, happier projects in real-time.

Whether you're a freelancer or work full-time, this course will teach you smart project management principles that you can use immediately. While administering a giant boost of confidence, it'll also help you cultivate the soft and hard skills you need for setting and resetting expectations, strengthening relationships, and taking your projects across the finish line without a cold sweat.

What you’ll learn

How to set up, run, and close smooth projects
How to read, interpret, and prepare for red flags and risks
Ways to increase project value and profitability
How to champion your team and stakeholders to work better together
How to effectively handle change
How to scope and estimate your work more accurately

Requirements

A computer (Windows, Mac or Linux) with the latest version of Chrome installed and a broadband internet connection. You’ll also want to set up a Notion account and a TeamGantt account for some exercises. That's all!

Target Audience

Anyone who runs projects (surprise, that's all of you!) or wants to make a career switch and learn how to herd cats, set up better project workflows, and have more effective conversations about the work you manage every day. This course is role and methodology agnostic. It's applicable whether you lead projects or are part of a bigger team: you'll learn to do what works best for your projects whether you're a designer, developer, or wear another hat altogether.

We’ll take a look at what makes digital project management such a unique and critical skill. We’ll also dive into the lifecycle of a digital project, and learn the all-important pillars of project management.

We’ll learn what project management is really all about: working with people. We’ll take a look at how to build alignment and open communication channels with your stakeholders to keep everything on track.

We'll learn all about how to ensure a project's success before it even starts. This will include identifying red flags and risks during project intake, as well as evaluating whether or not a project is the right fit before you take it on.

So you've won the project–now what? We'll show you how to set up a project for success by setting the tone and pace with your stakeholders right away. We'll also give some tips on helpful tools and processes you can use to start a project off on the right foot.

Your time is sacred, so why waste it in pointless meetings? We'll show you how to get the best bang for your buck by running efficient and productive meetings. We'll also teach you what type of meetings you should be having in the first place depending on your goals.

One thing required in every project, big or small, is a discovery. We’ll deep dive into how to run an excellent project kickoff, position your research, and gather initial requirements to start giving your project some shape so you can hit the ground running.

We'll go over the core documents used in project management and their purposes, including contracts, project plans, communication plans, and more.

Agile, Scrum, and Kanban–oh my! We'll walk you through the most common methodologies in project management, and how to use a hybrid methodology by taking components and principles of each and remixing them to fit your project's needs.

We'll learn how to effectively scope a project, and how to avoid the most common scoping pitfalls. We'll also talk about how four different forms of scope creep can impact your project, and how to navigate them with ease.

So you've got your project scope–now how do you decide what to work on first? We'll show you how to analyze urgency, impact, and effort to come up with a Minimum Valuable Product (MVP). We'll also give you some prioritizing hacks that you can use on your tasks, projects, and even your life!

We'll learn all about estimation: what it is, and how to avoid pitfalls. We'll also learn different types of estimation, top-down and bottom-up, as well as provide you with some handy tips on how to refine your approach to estimating.

Learn how to set up a flexible schedule that allows for focus and time blocking. We'll also talk about the cost of delays, and how to avoid scheduling pitfalls that can derail your project.

We'll give an introduction into red flags and risks, and what to do when you spot them in your project. We'll learn about how red flags can impact different parts of your project, and how to reset your project if it's going off the rails.

Change is inevitable, so we'll teach you what to do when it happens in your project. We'll show you how to set up a change management system and improve your quality assurance process. We'll also talk through smoothing out project approvals and turnarounds.

Woohoo, your project is complete! Now what? We'll teach you how to set up, run, and launch future phases, as well as how to improve handoffs, retainers, and launches. We'll show you how to close out a project and run an amazing retrospective.

In the last lesson of the course, we'll put it all together and talk about the power you have through project management. We'll also talk about how PM will change in the future, and ways to deepen and expand your learning.

Travis is a partner and designer at Louder Than Ten. He went to school to design magazines, ended up making websites, and now he’s on a mission to help the world see how cool and underrated project management actually is.

Rachel Gertz is Co-founder and Digital PM Trainer at Louder Than Ten. She trains apprentices in digital project management so they can work full time while learning to keep their companies happy, healthy, and ready for the future. Rachel works on raising tides that float all boats to elevate the technology industry.