Help Center

Things we get asked a lot (but that we’re happy to answer!)

Yes, we do! All you'd need to do is send the links to your completed projects over to [email protected] at the end of your course. We will review them, provide feedback if necessary, and then issue your certificate!

If you'd like to change your password, here's how to do that:

  • Make sure you're logged in to your SuperHi account,

  • Click the drop-down caret in the top right of your browser screen next to your profile avatar,

  • Then click on "Account Settings",

  • In the window that appears, you'll see the option to adjust your account password.

As a heads up, make sure your passwords match completely. Otherwise, we won't be able to make the password change for you.

We love to see the amazing projects our students make after taking our courses! If you're interested in being featured on our social channels, you can submit your code or design projects to our Student Work Submission Form.

If you've already bought our book and decide later that you’d enjoy a more supported approach to learning to code, we'll refund the full price of the book when you take either our Foundation HTML, CSS, and Javascript, Ruby on Rails, or WordPress course. Just let us know at [email protected] and we can refund the book purchase in full.

Our courses are for online viewing only. You'll also need an internet connection to watch the videos and to use tools such as the SuperHi Editor, Figma and Notion.

If you have a bug or problem with your own code, please email [email protected] with the link to the project(s) that you're working on, or reach out to our live chat team by hitting the button on the bottom right corner.

If you'd like to show off your hard work, all you need to do is log into your LinkedIn account, head over to the Education section, and then add "SuperHi" as the school. There's a spot also to include media attachments, which is where some people include their certificates.

We're not accredited at the moment but you'll still be able to add us in by adding the name, as well as fill out the same fields as you would for any other education.

You can definitely adjust your student email! Just make sure you're logged in, and then:

  • Head over to the top right of your browser screen and hit the drop-down caret, next to your profile avatar

  • In the drop down that appears, click "Account Settings"

  • In the window you're taken to, you'll see the option to change your email.

If you run into any issues with the steps provided, please let us know and we can look into this further!

Yes, we provide 1:1 sessions! The amount is dependent on the course that you signed up for. For example, our 8-week courses include four 1:1 sessions, and our 6 & 4-week courses include two 1:1 sessions.

For the 1:1 sessions, how it usually works is that you schedule one at the mid-way or end of the course. This approach ensures that you have already dived into the course content so you have a stronger idea of what you'd like to cover in the session. We recommend that you use the 1:1 session to ask for feedback and guidance on the following:

  • Specific course content or projects

  • Career advice

  • Portfolio reviews

  • Interview prep

When and how (ie video call, or Slack session, etc) will be decided between you and the SuperHi team member! We do ask if you can provide us with links and a detailed overview beforehand so the instructor can best prepare. These sessions are meant to be 30-40 minutes long, so the more upfront information, the better, just to use the time appropriately. Here are some examples of what types of information are helpful to share:

  • Current professional background

  • Most recent resume

  • Professional goals

  • Project goals

To set one please, reach out with some initial availability times, a detailed breakdown of what you'd like to cover, and then we'll take it from there. :)

We ship worldwide – so far we've shipped to over 90 countries!

Shipping times will vary on location. We currently ship from California, with shipping time taking between 5-20 business days.

No problem, just buy the printed version of the book and let us know at [email protected] so we can refund the first digital version purchase in full.

Each course has different requirements but most just need a computer (Windows, Mac or Linux) with the latest version of Chrome installed and a broadband internet connection.

When you reach the end of a video a little box will pop in from the side letting you visit the next video, there's also a button to turn on autoplay!

You also have the option to switch autoplay off too, if you'd like!

Yes! You can use your own custom third-party domains and connect them to your sites built with our SuperHi Editor. Additionally, all SuperHi sites come with free SSL Certificates for added protection.

Here's more information on how to connect a third-party domain

All of our courses are unlocked and available for students to start their learning and go at their own pace. We do have a suggested weekly structure for some courses, which helps some students stay on track. However, you're definitely free to jump ahead or take as long as you need!

So, if you purchase a course or collection today, you'll have all courses in your student dashboard available to you immediately. If you're busy and can't start right away - no worries, you can pick it back up later.

Each profile is meant to be used by the individual who originally purchased the course so please don't share your course access with anyone else.

Sharing your course access goes against our site Terms of Use to have multiple emails associated with one profile. This will also result in all accounts being frozen with no access to courses.

We provide support that actually helps. 1:1 sessions and forever-access to our online Slack community of creative students from around the world, learning together.

With our team based worldwide, we can support you early in the morning or late at night.

  • Got a question about a specific course video?

    • Feel free to ask the question in the comments section, under the course video.

  • If you've got a question about payment plans, certificates, etc.?

    • Send us a live chat message using the chat button, in the bottom right of the page!

  • Want feedback on your designs, sites, or anything else?

    • Ask us in the dedicated course slack channel, and make sure you include the link to your portfolio/site.

  • Anything else?

Your Billing info

If you'd like to access your billing info or need a receipt, we send you a receipt as soon as you purchase a course or collection, double check your spam inbox :)

If you're still unable find it and would like us to resend it to you, just email us at [email protected] and we'll happily forward it to you.