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April 2, 2021
January 14, 2021
We are looking for an experienced Product Manager who is passionate about working with cross-functional remote-first teams to build educational products that customers love. You will work with these teams to model, plan, define, build, and roll-out products that deliver our company’s vision and strategy.
SuperHi’s mission is to make creative education, better designed. We give the creative and curious the tools and techniques to bring their ideas and work to life online.
We teach practical skills in code, design, and project management in a real-world way. We're proud that our current students are 51% female, 1% non-binary, and 48% male from a wide range of backgrounds and over 90 countries, and we have one of the highest Net Promoter Score (currently: 92) of any online business in the world.
We’re a proudly remote team with people located in the US, UK, Sweden, Portugal and Hong Kong. As a company, we are a fast-growing, profitable(!) startup and are backed by some of the world's top VCs.
As part of this role, you will...
Meet regularly with CEO and product strategy team to evaluate product metrics tracking & data, build alignment, and drive product initiatives
Lead the process of maintaining quarterly and monthly prioritization and roadmaps with the team
Run sprint plans, demos, and retros with the team
Translate product strategy into detailed requirements and prototypes
Scope and ruthlessly prioritize activities based on business and customer impact
Create product strategy documents that describe business cases, high-level use cases, technical requirements, revenue, and ROI
Collaborate closely with engineering, production, marketing, and sales teams on the development, QA, and release of products
Deliver quick product launches with an eye toward a sustainable balance of team resources and time
Support our research team: define, build, and evaluate product analytics and metrics reports
This role is a mid to senior one (no minimum to the number of years of experience), and you could be a good fit for it if you have:
Proven work experience in product management
Experience working with a cross-functional team to scope, estimate, prioritize and manage product roadmaps with tools like
A proven track record of managing all aspects of a successful product throughout its lifecycle
Proven ability to develop product strategies and effectively communicate recommendations to executive management
Solid design, UX, and technical understanding and/or hands-on experience in web technologies
Skilled at working effectively with a driven and independent team, to bring them into alignment on product strategy and roadmap
Excellent written, listening, and verbal communication skills
Experience working with digital products in the online education and / or publishing space
Health, dental and vision insurance for US-based employees
Stipend to get a workspace local to you if you prefer not to work at home after lockdown
Paid sick and vacation days
Company provided equipment (laptop, screens, standing desks, software, etc)
Annual education budget
Annual work together budget
Annual health + fitness budget
We want you to meet with a variety of people from different teams, and get a sense of what it’s like to work together. This means our interview process takes a bit more time than most places so we can get to know each other.
Our first interview is a conversational-style interview. The best way to prepare for this is to spend some time reflecting on all of the experiences you've had and the things you've done to bring you to the point you're at today. No need to swot up on anything, it's more of a two-sided conversation than us "grilling" you.
Next, you will receive a test. It won't be a long test, just a couple of hours maximum, and you will be fairly paid for your time.
Next you will meet several members of the team so you get to know the people you could be working with, and the problems they’re currently solving.
We make a decision after collecting lots of diverse feedback from various team members. The hiring team will take the time to meet, and come back to you with a decision. People you'll be working with
As part of this role, you will be mostly working closely with:
Rik Lomas (CEO)
Mariví Nadal (Customer Experience)
Isabel K. Lee (Teacher)
Liz Wells (Senior Product Designer)
...along with the rest of the SuperHi team, external teachers and designers, and the whole of the SuperHi community!
We know companies say this (and sometimes don't mean it) but we are a 100% equal opportunities employer. We welcome anyone from any gender, race, sexuality, ability, background, age, etc. to apply. Diversity and inclusion is incredibly important to SuperHi. Our students come from all walks of life and our team should reflect that too.